MOHRE Services for Establishments
MOHRE Establishment Card Issuance with the Ministry of Human Resources and Emiratisation
Instant PRO prepares the application for the MOHRE establishment card, the establishment record issued by the Ministry of Human Resources and Emiratisation, reviews the documents against the service requirements, and follows the application up until its result is issued.
- A service for employers
- Licence and documents reviewed before the application is submitted
- Announced completion time: two working days
This page concerns issuing the “establishment record” with the Ministry of Human Resources and Emiratisation, that is, registering the establishment with the Ministry and giving it a number. It does not cover the establishment card issued by the residency and immigration authority, which is a separate document whose copy is requested among the service documents.
What We Handle in MOHRE Establishment Card Issuance
At Instant PRO we prepare applications to issue the establishment record with the Ministry of Human Resources and Emiratisation and follow them up. We review the licence, the documents and the data of the owners and authorised signatories against the service requirements, then prepare the application and follow its transaction.
This transaction is part of the Ministry of Human Resources and Emiratisation services that we handle for employers.
What Is the Difference Between the Establishment Record and the Establishment Card at the Residency Authority?
The service card at the Ministry describes the establishment record as the first step in registering the establishment’s data with the Ministry and giving it a number, entering the names of its owners and authorised signatories and their signature specimens, together with the establishment’s data, economic activity and location. The Ministry classifies it as a procedural service directed at employers, and states that the service relies on digital linkage and technologies with the relevant bodies, including the economic departments and the Federal Authority for Identity, Citizenship, Customs and Port Security.
The Ministry’s Arabic title for the service is «إصدار سجل منشأة» (issuance of an establishment record) and its English title is “Issuance of Establishment Card”, so the service may appear in official sources under both the terms “establishment record” and “establishment card”.
The Ministry’s record differs from the establishment card of the residency and immigration authority, which is a document independent of the establishment record with the Ministry. The Ministry’s service card lists among its documents a clear copy of the “establishment card issued by the Federal Authority for Identity, Citizenship, Customs and Port Security”, containing the data of the owners and authorised signatories. This page is limited to the establishment record with the Ministry; issuing or renewing the establishment card with the residency authority are two separate transactions carried out at that authority.
Conditions for Issuing the Establishment Record
The service card requires the trade licence to be valid, and the licence holder or services agent to have reached the legal age. A guardian or trustee may sign in place of a minor until the minor reaches that age, and a minor may also sign if a court permission has been obtained. GCC nationals are treated as UAE nationals in this service.
The owner, the partners, the services agent and the authorised signatories must each have a personal number with the Ministry, and the authorised signatory at the Ministry must also be authorised at the Federal Authority for Identity, Citizenship, Customs and Port Security. If the licence holder or services agent has several establishments registered with the Ministry, they must be unified under one personal number. If the application concerns a recruitment or employment agency, the reference number on which the agency guarantee was entered must be used.
Required Documents
The documents required according to the service card include:
- A copy of the Emirates ID, both sides, for citizens and residents, or a copy of the visa showing the unified number for non-residents.
- A copy of the valid trade licence, showing the activity, address, PO box, telephone and fax.
- An appendix of partners’ names issued by the economic department, where the names of the licensees do not appear in the trade licence.
- A clear copy of the establishment card issued by the Federal Authority for Identity, Citizenship, Customs and Port Security, including the data of the owners and authorised signatories.
- A valid, approved tenancy contract, except for instant licences.
Additional Documents Depending on the Establishment’s Activity
The service may require additional documents depending on the establishment’s activity. If the activity is a fishing boat, the boat licence issued by the Ministry of Climate Change and Environment is attached. For the “Abra” activity, the licence of the Roads and Transport Authority is attached, and for public-benefit associations, the licence of the Community Development Authority is attached.
Steps to Issue the Establishment Record
According to the service card, the transaction at the Ministry passes through the following stages:
Step 1 - Log In
Log in using the digital identity through one of the approved channels.
Step 2 - Complete the Application Data
The application data is entered and the necessary documents are attached. Some data is completed automatically using linkage and digital technologies.
Step 3 - Pay the Fees
The application details are reviewed and the prescribed fees are paid.
Step 4 - Establishment Record Issued
The record is issued once the requirements are met, with the client notified of any additional requirements where needed.
Instant PRO reviews the documents and data against what the service requires, then prepares the application and follows it up.
The service is available through service centres, the Ministry’s website and app, and a delivery service. We receive requests Monday to Friday, from 9 AM to 6 PM.
What May Delay the Application or Prevent Its Completion
The Ministry does not publish a separate list of reasons for rejecting an application, but the service conditions set out a number of requirements whose absence or mismatch may make it impossible to complete the transaction.
What must be satisfied before the application is submitted includes: the trade licence must be valid; the owner, the partners, the services agent and the authorised signatories must each have a personal number with the Ministry; the authorised signatory at the Ministry must also be authorised at the Federal Authority for Identity, Citizenship, Customs and Port Security; and the establishments of the licence holder registered with the Ministry must be unified under one personal number.
As for documents: the partners’ appendix where the names of the licensees do not appear in the licence, a clear copy of the establishment card issued by the Federal Authority, and a valid, approved tenancy contract other than for instant licences. For this reason we review these conditions and documents before the application is submitted.
Completion Time and Announced Fee
| Service | Announced completion time | Announced fee |
|---|---|---|
| Issuance of an establishment record | Two working days | Assessment fee: AED 406 |
According to the Ministry of Human Resources and Emiratisation website, the announced completion time is two working days. This period is set by the Ministry and is not a promise by the office, and issuing the result remains with the competent authority.
The service card announces an assessment fee of AED 406, and the amount shown when the application is submitted through the official channel is the one applied. The announced fees do not include tax and collection fees.
Notice: The fee mentioned is the one announced in the service card and does not include our office’s fees. Instant PRO’s fees are determined after reviewing the requirements of the transaction, and are explained to the client separately from the official fees before we begin.
Following Up the Application and Receiving the Result
After the application is completed, the Ministry of Human Resources and Emiratisation notifies the client of the result. The status of the transaction can be followed through the Ministry’s website or smart app, through the call centre 600590000, available around the clock throughout the week, or through the live chat service.
Instant PRO is independent of the Ministry of Human Resources and Emiratisation and does not represent it or act on its behalf.
Frequently Asked Questions
Is the establishment card at the Ministry the same as the establishment card at the residency and immigration authority?
No. What the Ministry calls “Issuance of Establishment Record” (in Arabic, «إصدار سجل منشأة») is registering the establishment with it and giving it a number, and its English title at the Ministry is “Issuance of Establishment Card”. The establishment card issued by the residency and immigration authority, however, is a separate document.
Does every partner need a personal number with the Ministry?
Yes. The service card requires the owner, the partners, the services agent and the authorised signatories to have a personal number with the Ministry.
Is a copy of the establishment card issued by the residency authority requested among the application documents?
Yes. The service card lists a clear copy of the establishment card issued by the Federal Authority for Identity, Citizenship, Customs and Port Security, including the data of the owners and authorised signatories.
How long does the transaction take?
The service card announces a completion time of two working days. This period is announced by the Ministry and is not a promise by the office.
What is the fee for issuing the establishment record?
The service card announces an assessment fee of AED 406, and the amount shown when the application is submitted through the official channel is the one applied. It does not include tax and collection fees, nor our office’s fees.
The Next Step
Request Preparation of the Establishment Record Application
Send us the establishment’s licence and the documents available to you, and we will review them and tell you what is required before the application is submitted.
WhatsApp: +971 56 232 7778
Monday to Friday, 9 AM – 6 PM
- Licence and documents reviewed before the application is submitted
- The announced fee and the office’s fees are explained separately
- Follow-up after the application is submitted