Insta PRO

GDRFA services in Dubai for individuals and companies

GDRFA Services in Dubai for Individuals and Companies

We handle your GDRFA file in Dubai from the first document to the final permit, and we start where the work should start: by reading the case before opening an application. We identify the correct route – a fresh entry permit or a status adjustment from inside the country, which residence category actually applies to you, and which authority must approve the employment side before residency can be issued – then we prepare the file in the form the authority accepts, submit it, and follow it through to a decision. Four services sit under this page: entry permits, residency permits, establishment services and the establishment card, and violator-related matters.

There are two kinds of client here and no third: someone already inside the UAE who needs an issuance, renewal, amendment or cancellation, and someone abroad who has not yet entered or who left and has something outstanding against the file. Each follows a different route, and we tell you which one applies before you pay a single dirham. And when a case cannot wait – a residency expiring tomorrow, a fine standing between you and a booked flight – we take messages around the clock, seven days a week.

Send us your passport or residency page, or describe the situation in two lines, and we will come back with the route, the documents, and the full cost.

Which authority does what — and what we do not do

The General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA-Dubai) handles entry permits and residency permits for files held in the Emirate of Dubai. The Arabic name of the directorate now reads “Identity and Foreigners Affairs”, while the English name and the GDRFA acronym remain in use across its own pages – the same body either way. Outside Dubai, the equivalent jurisdiction belongs to the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). The Emirates ID, however, is issued by the federal authority for every resident including Dubai residents, which is why your file moves between two systems rather than one.

The governing instruments are Federal Decree-Law No. 29 of 2021 on Entry and Residence of Foreigners and its Executive Regulation issued by Cabinet Resolution No. 65 of 2022, which set out the categories of entry visa, the classes of residency permit, their conditions and validity, and the consequences of breaching them. Most Dubai applications are filed through GDRFA’s digital channels and its licensed Amer centres.

We say this plainly: we are a private document-clearing office. We are not a government body, we are not an approved service centre, and we hold no influence over any decision. Our work is to make sure your application arrives complete the first time and to follow it until the authority issues a result.

The GDRFA services in Dubai we handle

ServiceWhen you need it
Entry permitsEntering the UAE to visit, to work, or to bring family; extension, cancellation, and status adjustment
Residency permitsIssuing, renewing, amending or cancelling residency — yours and your dependants’
Establishment services and establishment cardOpening, renewing, amending and cancelling the company’s file with GDRFA, and the PRO card
Violator-related mattersOverstay, fines, exit permits, and administrative-list circulars

Entry permits

The entry permit is the key that precedes residency. Article 10 of the Executive Regulation limits entry visas to five types: visit, temporary or emergency, work, residence, and the visa for GCC residents and their companions. In practice the visit category branches into many purposes – tourism, visiting relatives and friends, job exploration, business exploration, treatment, study, transit and business visits. Some of these need no host or sponsor inside the country; others are issued only on the application of an establishment registered in Dubai.

We issue the permit under the category that genuinely fits your case rather than the one that is easiest to file, extend or cancel it, or arrange a status adjustment from inside the country, depending on the visa type and the circumstances. Once an entry permit is approved, the holder must enter within the period stated on it; miss that window and the permit lapses, and a fresh application and a fresh fee follow. This is why we press clients to fix the travel date before filing, not after.

Residency permits

The residency permit is what makes a long stay lawful, and its duration follows its category. Residency tied to ordinary employment may be issued for two years and renewed, with the period varying by category and by the licensing authority. Green residency for skilled workers, self-employed professionals and investors runs for five years; golden residency for ten. Other categories stand on their own: retirement residency, property-owner residency, the remote-work residency the Regulation addresses expressly, and residency issued without work permission. The practical difference is that some categories rest on a sponsor and others have no sponsor at all – a distinction that changes the shape of the file entirely.

We handle issuance, renewal, data amendment and cancellation, whether for you or for a spouse, children and parents under your sponsorship, along with moves from one establishment or sponsor to another, which may require cancelling the existing residency and issuing a new one, or a status adjustment, depending on the case. Attached to all of this are the medical fitness test required of anyone aged eighteen or over at first issuance and at renewal, and the Emirates ID steps with the federal authority – a step that is often forgotten, leaving the file incomplete after the residency itself has issued.

One point deserves emphasis: residency lapses where the holder remains outside the UAE for 180 consecutive days, under Article 59 of the Executive Regulation, subject to the exceptions in the article that follows it and to categories treated differently. And where the file sits in Dubai, the directorate is your reference point, since the channels for handling long absence differ according to the authority that issued the residency.

Establishment services and the establishment card

The establishment card is the company’s file with the directorate, and no entry permit or employee residency opens for a company before its card is valid. We handle issuance for private-sector and free-zone establishments and for government entities, renewal before expiry, data amendment when the name, ownership or authorised signatories change, and cancellation when the activity closes. Alongside it sits the public relations officer’s card – issuance, renewal, amendment and cancellation – the capacity in which a company representative transacts with the directorate.

And a point many get wrong: the work permit itself is not GDRFA’s to issue. It is issued by the Ministry of Human Resources and Emiratisation for mainland establishments and by the relevant free zone authority for its own companies; only then does GDRFA issue the entry visa and the residency permit. Start at the wrong door and you will be sent back from it.

Violator-related matters

This category covers staying on after an entry permit or residency has expired or been cancelled and the grace period has run out, together with the fines, exit permits and settlement steps that follow. Article 64 of the Executive Regulation sets a ceiling on the daily fine for unlawful stay and leaves the operative amount to the schedule of fees and fines. Grace periods are not uniform: they are fixed per category and, in total, do not exceed six months.

We check what is actually recorded against your file or your dependants’ and establish the real figure before you decide anything; we settle it; we file for settlement of a violator’s status under whichever service or initiative is in force at the time; we apply for the exit permit where someone wants to leave and close the position; and we handle what the case calls for by way of an administrative-list circular, its removal, or an application for exemption from the fine, using whatever service is officially available. With one caution we give every client: those last applications are discretionary, each case is examined on its own, and nobody – this office or any other – can promise their outcome.

Fees

GDRFA fees are set by the authority and published on the card for each individual service, and they vary by permit type, by duration and by the channel through which the application is filed. Added to them, depending on the service and the submission method, may be the innovation fee, urgent-service and printing fees, collection commissions, and the service centre’s own charge. The daily fine currently in force for remaining after the grace period is fifty dirhams per day for residents and visitors alike, according to the UAE’s official government portal – and what governs is the figure shown against your file at the moment of payment.

Note: everything above is government fees and fines only. It does not include Instant PRO’s professional fees, the service centre’s charges, or anything the case may require by way of medical testing, legal translation or attestation of documents issued outside the UAE. We set all of these out together before we begin. Fees and fines are subject to change, and the authority’s published figure at the time of filing prevails.

Documents for the first review

Residency work turns on three things: proving who the applicant is, in what capacity they apply, and on what grounds. To open the review, a little is usually enough.

Individuals: passport; current visa or residency if any; Emirates ID if any; and one line on what the application is for.

Companies: trade licence; establishment card if already issued; and the details of the person the transaction concerns.

After the review we set out the final document list by category and service, since the directorate publishes requirements service by service and they differ widely between categories. And we repeat here what we repeat on every page: a mismatch in the name between passport, residency and trade licence – even by one letter or in the order of the names – is among the most common reasons these files stall, and we reconcile them before filing.

The periods that govern your file

Some periods are beyond the authority’s discretion and ours, and knowing them saves a great deal in fines. An entry permit must be used within the period stated on it or it lapses. Residency tied to ordinary employment may issue for two years and be renewed, depending on category. Renewal is applied for before the permit expires, not after. The grace period following expiry or cancellation is fixed by category and does not exceed six months in total. And 180 consecutive days outside the UAE causes residency to lapse as a general rule.

As for how long the transaction itself takes, that belongs to the authority, its systems and its workload; we tell you what to expect in your case when we assess it, and we do not promise what is not ours to give. Contact with us in urgent cases, however, is open around the clock, seven days a week — so that you know your position and what is required in the moment, even where the authority will only act on the file during its own working hours.

How the transaction runs

Step 1 - Send the document

Your passport, residency or trade licence, or simply describe the situation, even if you do not know the name of the service.

Step 2 - Assess the case

We identify the route, the category and the competent authority, and whether the case allows a status adjustment from inside the country or requires an exit and re-entry.

Step 3 - Documents and cost

You receive the document list, the government fees and our fees, stated separately, before anything begins.

Step 4 - Prepare and file

We review the documents, correct what needs correcting, and submit through the approved channel.

Step 5 - Medical test and Emirates ID

We arrange what the case requires at its proper point in the sequence.

Step 6 - Follow-up and handover

We follow the application until the authority issues a result, and hand you the permit, its electronic copy, and whatever its use requires.

Why GDRFA files stall

In our experience, GDRFA files stall or are returned for reasons that repeat – and every one of them is visible before filing:

  • An expired passport, or less validity left on it than the requirement allows.
  • A name or date of birth that differs between passport, residency and the establishment file.
  • An application filed under a category that does not fit the applicant’s circumstances.
  • An establishment card that is not valid, or a company that has exhausted its visa quota.
  • A photograph or scanned document that does not meet the required specifications.
  • A foreign document lacking the attestation or translation its type requires.
  • An outstanding fine on the file or on a dependant, which halts the process.
  • An entry permit that lapsed before use, or a grace period that ran out before the renewal was completed.

Why Instant PRO

We assess the case before opening the application

The route is settled before any fee is paid.

We reconcile the documents against each other

Names, data and validity periods are checked before filing.

We sequence the steps to the file

Employment approval or entry permit where needed, then status adjustment, medical test, residency and Emirates ID as the case requires.

Balanced fees, stated before we start

Government fees on one side, ours on the other.

Operational experience with individuals and companies

We run recurring files for companies and families rather than one-off errands, and our office is in Business Bay.

Frequently Asked Questions

Entry permits of every type; residency permits – issuance, renewal, amendment and cancellation; establishment services and the establishment card; and violator-related matters and fines, alongside entry-and-exit, citizenship and personal-status services.

GDRFA-Dubai handles entry permits and residency for files held in Dubai; ICP handles the same outside Dubai and issues the Emirates ID for all residents, Dubai residents included.

Its Arabic name now reads “Identity and Foreigners Affairs”, while the English name and the GDRFA acronym remain in use on its own pages. It is the same body.

The daily fine currently in force is fifty dirhams per day after the grace period ends, for residents and visitors alike, payable through official channels. Grace periods differ by category, and the figure shown against your file at payment is what governs.

Where the holder remains outside the UAE for 180 consecutive days, subject to exceptions for specific categories such as golden residency.

Yes for anyone aged eighteen or over, at first issuance and at renewal, where the residency category requires it and as the authority determines.

The Ministry of Human Resources and Emiratisation for mainland companies, and the relevant free zone authority for its own establishments; GDRFA then issues the entry permit and the residency.

In some cases yes, depending on the category and the state of the file; in others an exit and re-entry on a new permit is required. We tell you which applies before we begin.

The actual amount recorded is checked, your position is settled, and an exit permit is applied for according to your circumstances. Each situation has its own procedure.

Send the document or describe the situation in two lines. We will identify the transaction and set out its requirements and cost before any fee is paid.

Next step

Start with the right route

If you need GDRFA services in Dubai and are not sure which route applies to your case, send us the document now and we will come back with the route, the documents and the full cost.

WhatsApp: +971 56 232 7778
Office 805, Opal Tower, Business Bay, Dubai – Monday to Friday, 9:00 am – 6:00 pm
For urgent cases we receive messages around the clock, seven days a week.