Please read this Disclaimer carefully before using the Insta PRO website or relying on any content or information published on it.
This website is intended to provide general information about the Company, its services, and the nature of certain procedures and transactions related to government and official authorities in the United Arab Emirates. By using this website, contacting us, or relying on any content published on it, you acknowledge and agree to this Disclaimer.
1) Purpose of Website Content
The content published on this website is provided for general informational purposes only. It is not intended to constitute legal advice, a binding legal opinion, professional advice of a specialized nature, or a final undertaking that any transaction can or will be completed or accepted by any competent authority.
Although we aim to provide clear and useful information, government procedures, regulatory requirements, and authority-specific processes may vary depending on:
- the type of transaction;
- the applicant’s status;
- the place of issue or submission;
- the documents available;
- legal or procedural updates; and
- the discretion of the relevant authority in each case.
Accordingly, no content on this website should be treated as a substitute for verifying the actual requirements applicable to a particular service at the time of request.
2) No Guarantee of Approval or Outcome
The Company does not guarantee the acceptance of any application or transaction, nor the issuance of any approval, permit, attestation, certification, or final decision by any governmental, regulatory, judicial, or administrative authority.
The Company also does not guarantee:
- that all applications will be accepted;
- that requirements will remain unchanged;
- that the relevant authority will not request additional documents;
- that any transaction will be completed within a specific timeframe; or
- that the final outcome will match the client’s expectations.
Any final decision regarding a transaction remains solely with the competent authority in accordance with its applicable rules, procedures, and requirements.
3) Accuracy and Updates of Information
We make reasonable professional efforts to maintain the accuracy of the information published on this website and to keep it updated. However, we make no express or implied representation or warranty that all information will always be:
- complete;
- up to date;
- free from error or omission; or
- suitable for every individual case.
Services, requirements, fees, procedures, forms, and relevant authorities may change without prior notice by the competent authorities or other related service providers.
4) Limitation of Responsibility for Website Content
All information, materials, and content available on this website are provided “as is” and “as available”, to the extent permitted by law.
The Company shall not be liable for any loss, damage, delay, cost, or claim arising directly or indirectly from:
- reliance on any information published on the website without verifying its suitability for the relevant case;
- use of, or inability to use, the website;
- interruption, delay, or technical malfunction of the website;
- unintended errors, omissions, or outdated information;
- rejection or delay of any transaction by a competent authority;
- changes in requirements, procedures, or fees by any external authority; or
- inaccurate, incomplete, or incorrect information or documents provided by the client or any third party.
5) Scope of the Company’s Role
The Company’s services are limited to follow-up, coordination, and document clearing services and related procedures, depending on the nature of the requested service and what is agreed upon.
The display of any service on the website, or any initial communication with a client, does not in itself constitute:
- final acceptance of the service request;
- confirmation of a successful outcome;
- a guarantee as to timeframe or result; or
- the creation of a final contractual relationship unless expressly agreed.
6) No Special Professional Relationship Created by Website Use Alone
Using this website, or sending a message through a contact form, WhatsApp, or email, does not by itself create a final contractual relationship or impose an immediate obligation on the Company to begin providing services, unless this is expressly confirmed by us.
Likewise, sending us information or documents through the website or communication channels does not automatically mean that we have accepted the request or started work on it unless and until we review and confirm the matter in accordance with our internal procedures.
7) Responsibility for Submitted Documents and Information
The client bears full responsibility for the accuracy, legality, validity, and completeness of all documents, data, and information submitted by or on the client’s behalf.
The Company shall not be responsible for any consequences arising from:
- forged, altered, or inaccurate documents;
- expired documents;
- incomplete or inaccurate information;
- failure to disclose material information affecting the transaction; or
- documents that do not satisfy the requirements of the competent authority.
The Company reserves the right to refuse or suspend any service if it appears that the documents or information submitted may involve a legal violation or create legal or operational risk.
8) Fees and Time Estimates
Any fees, timelines, schedules, or procedural stages mentioned on the website or during initial communications are general information or estimates only, unless they are finally agreed in writing.
Actual fees or completion periods may vary depending on:
- the type of transaction;
- applicable government fees;
- third-party charges;
- the number of required steps;
- missing documents or the need for corrections;
- updates by the competent authority; and
- official working hours, holidays, and operational conditions.
9) External Links and Third-Party Platforms
This website may contain links to external websites, platforms, or services, such as official authority websites, social media platforms, WhatsApp, maps, or other third-party tools.
These links are provided for convenience only and do not mean that we:
- endorse their content in full;
- accept responsibility for their accuracy or availability; or
- assume liability for any result arising from their use.
Your use of any external website or service is entirely at your own risk and is subject to that third party’s own terms and policies.
10) No Technical Warranty
We aim to operate the website properly and securely, but we do not guarantee that the website:
- will operate without interruption;
- will always be free from errors or technical faults;
- will be compatible with all devices, browsers, or systems; or
- will be entirely free of technical or software-related risks.
Users should take normal technical precautions when using any website, downloading files, or communicating through digital channels.
11) Electronic Communications and Transactions
Some stages of communication, document exchange, requests, or notifications may be carried out by electronic or digital means, subject to the applicable legal framework in the United Arab Emirates governing electronic transactions and trust services.
However, some transactions, documents, or authorities may still be subject to additional requirements, including original hard-copy documents, personal attendance, identity verification, or authority-specific procedures.
12) Personal Data and Confidentiality
Your use of the website and any submission of data or documents to us are also subject to our Privacy Policy.
Nothing in this Disclaimer shall be interpreted in a way that excludes any mandatory legal obligations relating to privacy, confidentiality, or the lawful handling of personal data.
13) Priority of Official Requirements and Laws
If there is any difference between the general information published on this website and the actual requirements adopted by any competent authority, the official laws, regulations, forms, instructions, and requirements applied by that authority at the time of submission shall prevail.
14) Changes to This Disclaimer
We may amend this Disclaimer from time to time to reflect legal, operational, technical, or service-related updates. Any revised version will become effective from the date it is published on this page, unless otherwise stated.
15) Contact Us
If you have any questions regarding this Disclaimer, you may contact us at:
Insta PRO
Office No. 805, Opal Tower, Business Bay, Dubai, United Arab Emirates
Email: info@instantpro.ae
Phone / WhatsApp: +971 56 232 7778